Home Neat Home is here to answer all of your questions and provide you with exceptional service to get your house clean!
Frequently asked questions
General
Our standard house cleaning services are tailored to fit your needs—because no two homes (or dust bunnies) are alike. We typically cover vacuuming, dusting, wiping down surfaces, cleaning bathrooms and kitchens, plus giving some TLC to your living room, den, office, and bedrooms. For the full scoop on everything we include (spoiler: it’s a lot), head over to our Residential Cleaning Service page.
A standard-size home usually takes 2–3 hours to clean—about the length of a good movie (but with fewer popcorn crumbs left behind). Your home may take more or less time depending on its size and the services you request. Either way, we leave no crumb left behind!
Most of our clients go with weekly or bi-weekly cleanings—because dust waits for no one. We highly recommend it to keep your home feeling fresh!
Actually—we deep clean every time, at no extra charge. No hidden fees, no “premium package” nonsense, and definitely no extra cost just to scrub the stuff that actually needs scrubbing. While most cleaning companies upcharge for extra scrubbing—we think that’s missing the point. The whole reason you hire a cleaning service is to have your entire home cleaned. We roll up our sleeves, get into the nooks and crannies, and make sure your space is genuinely fresh, spotless, and ready to impress. We always clean the way it should be done - completely!